Returns & Exchanges

At Own Furniture, we want you to be completely satisfied with your home transformation, which is why we offer a 30-day return policy on all eligible items. If your new piece doesn't perfectly fit your space, our streamlined process ensures a hassle-free return or exchange experience.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare the Item

  Carefully disassemble the furniture if necessary and repack it in its original packaging to ensure the item remains protected during transit.

• 3.
  Schedule Collection

  Once approved, we will coordinate with our specialized furniture couriers to schedule a convenient pickup time from your doorstep.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.